General
Apps for StreamWise Solutions Equipment and Services
You can use these apps to access settings, remote access, and other features of the equipment and services installed by StreamWise Solutions. Android: TP-Link Deco - Access settings for your whole home WiFi system Fire TV - Access settings and ...
Subscribe to StreamWise Solutions YouTube Channel
Subscribe to the StreamWise Solutions YouTube channel to stay educated on the latest Cord Cutting trends - watch free webinars, see training videos, and more! The "Playlist" tab is a great resource with lots of updated training videos on how to use ...
TV Shows "No Signal" or "No Input"
If your TV shows a "No Signal" or "No Input" message, it's likely you have your TV on the wrong TV Input or Source. You can have many devices, like Streaming Media Players, DVD/Blu Ray Players, and more connected to your television. Changing the ...
Where's My Referral Reward?
StreamWise Solutions offers referral rewards to our customers when someone they refer has StreamWise Soluitons install their system. Referral rewards are paid out once per month, at the beginning of the month.
We are not a paid service provider, so can't provide free phone, email & onsite support
StreamWise Solutions is different from traditional Pay TV providers and the significant annual savings are forever - our average customer saves $1500 every year! However since we are not a provider like Comcast Xfinity and are not charging you $200+ ...
Help with my Nvidia Shield, HDHomeRun, or Channels App
StreamWise Solutions, fka as freeTVee, has not installed the Nvidia Shield, HDHomeRun, or the Channels DVR App to access your antenna channels for 3 years. For help with these products, please reach out to the manufacturer directly. The HDHomeRun is ...
Sideclick Support
StreamWise Solutions no longer offers the Sideclick remote add-on. If you are having trouble with your Sideclick remote, you can search in Sideclick's Help Center or contact Sideclick directly. If you want to purchase a Sideclick, you can buy from ...
Bill Negotiation - My Bill is not lower
After negotiating your Internet bill with your Internet Service Provider (ISP), you may find that the next bill you get from them is not at the discount rate that was negotiated. Unless the ISP made a mistake (which happens), this is likely because ...
No audio sound from soundbar or AVR - not turning on with remote
First power cycle your soundbar or AVR, and make sure it is on the correct input (whatever input your Fire TV is plugged into). This is usually the issue and varies by soundbar and AVR, so is hard for us to to help with remotely. The Fire TV remote ...
Electronics Recycling
Sustainability Recycling is the best recycler we have found. We recommend you call first to verify they can take whatever you want to recycle & the cost. Please let us know if you find others that you like and we will update this list.
Common Television Issues
BLANK SCREEN-Try the following steps in order: Make sure all your equipment is plugged in and turned on, including DVR/Streaming Media Player/PC, TV and A/V Receiver. Make sure the TV/AVR is on the correct input (whatever input you normally watch TV ...
Popular Articles
Training Help Videos
Each video playlist below has a number of additional videos you can watch on demand. These videos will give your family a refresher training, answer common questions and help you discover new things about your StreamWise Solutions setup. We’re all ...
Reboot or Restart Fire TV Stick
REBOOT NOT RESET - reset will wipe out all of your settings. If you are having any issues with your Amazon Fire TV Stick - including apps not loading, shows buffering, streaming is freezing, WiFi not working, or other abnormal problems, etc a simple ...
Quick fixes for issues with Free TV Antenna, Tablo DVR, Recast DVR, Fire TV, Sling, etc
The good news is that the antenna very rarely the issue, 99% of issues are either hardware related, user error, or just getting used to using a new Free TV system. Fortunately almost all of these issues can be quickly fixed with a few simple steps ...
Internet, WiFi, Mesh & Modem Troubleshooting
90% of Internet, WiFi, Mesh or Modem issues can be fixed with a simple reboot or restart of these devices. NOT A RESET, AS THAT IS A LAST RESORT AND WILL WIPE ALL SETTINGS. Every network setup is different, but most have the same basic hardware, so ...
YouTube TV and Fire TV Support and Training
Saving $1,500 a year and getting your freedom from Cable & Satellite does involve a little bit of change. Even though StreamWise Solutions is not a service provider, and does not charge any monthly fee, we still want you to enjoy TV. We created ...