Add a 2nd or new Fire TV Remote Control

Add a 2nd or new Fire TV Remote Control

If you have a Fire TV stick installed by StreamWise there is no reason to get a new Fire TV stick, however Amazon does have a slick new Fire TV Pro Remote Control that is backlit, with a reote finder & shortcut buttons for the TV Guide and top Streaming apps!  If you want you can order the new remote and pair it to your same Fire TV stick - you can use 2 remotes for the same Fire TV Stick.  After getting the remote, this is a 2 step process, so make sure you are comfortable doing the following 2 steps, as we do not offer free support.
  1. If you bought a new Fire TV Remote Control simply follow the instruction that came with it to pair it to your existing Fire TV Stick - see picture below.
  2. You will also need to program it to also control your TV, Soundbar or Audio Receiver, click here for instructions.
  3. If you want to add an extra room/TV into your system, click here to buy a new Fire TV Stick that comes with the New Remote Control. 
  4. Please remember since we do NOT charge any monthly rate we can not provide Support for free. If you need expert phone or in person Support, it's recommended you sign up for our Pro Support Plan.



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