Add a 2nd or new Fire TV Remote Control

Add a 2nd or new Fire TV Remote Control

If you have a Fire TV stick installed by StreamWise there is no reason to get a new Fire TV stick, however Amazon does have a slick new Fire TV Pro Remote Control that is backlit, with a reote finder & shortcut buttons for the TV Guide and top Streaming apps!  If you want you can order the new remote and pair it to your same Fire TV stick - you can use 2 remotes for the same Fire TV Stick.  After getting the remote, this is a 2 step process, so make sure you are comfortable doing the following 2 steps, as we do not offer free support.
  1. If you bought a new Fire TV Remote Control simply follow the instruction that came with it to pair it to your existing Fire TV Stick - see picture below.
  2. You will also need to program it to also control your TV, Soundbar or Audio Receiver, click here for instructions.
  3. If you want to add an extra room/TV into your system, click here to buy a new Fire TV Stick that comes with the New Remote Control. 
  4. Please remember since we do NOT charge any monthly rate we can not provide Support for free. If you need expert phone or in person Support, it's recommended you sign up for our Pro Support Plan.



    • Related Articles

    • Reprogram Fire TV Remote for new TV, Soundbar or AVR

      If you get a new TV, and you connect your Fire TV Stick to the new TV, you may need to reprogram your Fire TV remote to work with the new TV so you can turn on TV and control TV volume. It's easy to do this from the Fire TV interface. From the Fire ...
    • Fire TV Remote Not Working / Re-Pair Fire TV Remote

      Click here to buy a NEW Fire TV Remote - backlit, remote finder & Shortcut Streaming App Buttons! Sometimes the Fire TV remote becomes un-paired with the Fire TV. Symptoms are likely that you can still use the remote to turn the TV on/off and change ...
    • Fire TV and Roku Streaming Hardware Help and Troubleshooting

      Fire TV Tips & Troubleshooting General Fire TV Support Link Get the most out of your Fire TV   Roku Contact Number 1-888-600-7658 General Support Link Roku Stick-3600 Remote Control Troubleshooting More Detailed Remote Troubleshooting Roku Channel ...
    • Amazon Fire TV New User Interface Changes (2021) - Streaming only

      In April 2021, Amazon started rolling out their new Fire TV user interface on the Fire TV Stick 4K that StreamWise often installs.  Since StreamWise Solutions is not a service provider, nor do we charge you any monthly rate, we cannot control these ...
    • Reboot or Restart Fire TV Stick

      REBOOT NOT RESET - reset will wipe out all of your settings. If you are having any issues with your Amazon Fire TV Stick - including apps not loading, shows buffering, streaming is freezing, WiFi not working, or other abnormal problems, etc a simple ...