Contact Amazon Support for Amazon Fire TV and Recast DVR

Contact Amazon Support for Amazon Fire TV and Recast DVR

We always recommend Rebooting your Fire TV and Recast first, this is easy and fixes 90% of problems.  We do NOT recommend resetting your Amazon Fire TV or Amazon Recast DVR, as this is the last resort and will wipe out all of your login info and recordings.

Amazon has a great Fire TV Recast and Fire TV FAQ & Support page, but you can also chat or get a phone call from an Amazon support rep 24/7 by clicking here. Or follow these steps:
  1. From a browser, log into your Amazon.com account
  2. Use this Contact-Us Link
  3. Select Start Chatting Now or the We can call you link
Use this for support on any of your Amazon Fire TV devices, including Fire TV and Recast DVR.