Contact Amazon Support for Amazon Fire TV and Recast DVR
We always recommend
Rebooting your Fire TV and Recast first, this is easy and fixes 90% of problems. We do
NOT recommend resetting your Amazon Fire TV or Amazon Recast DVR, as this is the last resort and will wipe out all of your login info and recordings.
- From a browser, log into your Amazon.com account
- Use this Contact-Us Link
- Select Start Chatting Now or the We can call you link
Use this for support on any of your Amazon Fire TV devices, including Fire TV and Recast DVR.
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